Privacy Policy – R & G PEARSON PTY LTD

Overview and Scope
This Privacy Notice (“Notice”) outlines the procedures followed by R & G PEARSON PTY LTD in managing and safeguarding the privacy of your personal data.
We collect, utilise, and disclose personal data as necessary to conduct our business operations, which include arranging travel bookings and managing travel-related services for our clients. Our commitment is to maintain the confidentiality and security of personal data by implementing physical, electronic, and procedural measures.
Under the General Data Protection Regulation 2016/679 (“GDPR”) and similar legislation, we are considered a “data controller” for the processing of personal data related to:

  • Business travel services provision
  • Event management services
  • Provision of leisure travel services
  • Marketing activities
    In instances where local data protection laws impose stricter information handling protocols, we will adjust our practices accordingly to comply with these laws.

Types of Information Collected
Personal data, as defined by local data protection laws or the GDPR, refers to information that identifies or can be used to identify a living individual. We typically collect the following types of personal data to facilitate travel arrangements and bookings:

  • Contact information (e.g., name, address, telephone number, email)
  • Payment account details (e.g., credit/debit card information)
  • Passport information
  • Loyalty program details
  • Health-related data (e.g., dietary requirements)
  • Other pertinent details necessary for travel arrangements
    Additionally, we gather online identifiers such as IP addresses and device-related information when you interact with us digitally.

Collection Methods
We primarily collect personal data directly from you during our interactions. This may occur through various channels such as in-person, telephone, email, or our website. We may also collect personal data from third parties in situations where travel bookings are made on your behalf or where necessary for the provision of our services.

Utilisation of Personal Data
We process personal data under the following circumstances:

  • With your consent
  • To provide services requested by you
  • To fulfill legal obligations
  • For our legitimate interests or those of third-party recipients
    Our purposes for processing personal data include facilitating travel bookings, enhancing customer experience, conducting market research, and complying with legal requirements.

Disclosure to Third Parties
We do not sell, rent, or trade personal data. However, we may disclose personal data to various third parties for reasons outlined in this Notice, such as travel service providers , business partners, regulatory bodies and other services relating to your travel arrangements.

International Data Transfers
Personal data may be transferred to overseas recipients, including travel service providers and third-party service providers, subject to appropriate safeguards and legal requirements.

Data Security
We implement technical and organisational measures to safeguard personal data from unauthorised access, disclosure, or alteration. Additionally, we regularly review and update our security protocols.

Rights Regarding Personal Data
You have rights concerning your personal data, including the right to access, rectify, or erase data, as well as the right to object to processing and restrict processing. We aim to respond to such requests promptly and within legal guidelines.

Social Media Integration
Our digital platforms may incorporate social media features operated by third parties. Your interactions with these features are subject to the privacy policies of the respective third parties.

IP Addresses and Tracking Technologies
We may collect and use IP addresses and tracking technologies for system administration, security purposes, and website analytics.

Linked Sites
Our websites may contain links to third-party sites with independent privacy practices. We encourage you to review the privacy policies of these sites.

Feedback and Contact Information
For inquiries, complaints, or requests regarding personal data, please contact us using the provided contact information. We aim to address your concerns promptly and efficiently;
R & G PEARSON PTY LTD
Travel Associates Toronto
64 The Boulevarde, Toronto NSW 2283
02 4959 8666

Notice Updates
We may update this Notice periodically, with significant changes being communicated through our website. It is advisable to review the Notice periodically to stay informed about any revisions.
This Privacy Notice was last updated on 12 January 2023.